Digital KYC Project/Product Manager

Digital KYC Project/Product Manager

We are looking for a hands-on Digital KYC Project and Product Manager who will handle both client and internal Digital Onboarding and KYC Remediation projects. He/she will also actively contribute to product definition and validation of our products. A good understanding of AML/KYC regulation, digital KYC processes and their challenges, as well as the ability to analyse and design digital work-flows and draft screen mock-ups would be quite helpful.

With us you will…

  • Manage project-related activities, both with our clients and internally, to successful completion, including ensuring the delivery of projects on time and on budget.
  • Contribute to the KYC products definition and architecture (Digital Onboarding, KYC Remediation …), taking into account UX, tech and regulatory/compliance challenges and opportunities, closely follow and monitor the product implementation, participate in running day-to-day operations
  • Manage relations with partners and clients, i.e. mostly financial industry players (private banking, asset management/servicing, insurance, retail banking, e-money/payment institutions), but also telecom operators and other institutional players – gather requirements, create and update documentation, follow-up during implementation and integration processes, coordinate planning, resolve internal and external dependencies…)
  • Deal with both internal and external engineering, UX, business and industry-specialist stakeholders to ensure timely and accurate product implementations
  • Train users and provide assistance with technical issues
  • Communicate with all levels of the organization, internal, cross-functional and external, and keep stakeholders up to date on project status, acting as a single source of project information

What we expect from you…

  • At least 5 years relevant experience, typically in the financial industry
  • A solid knowledge of KYC processes, AML regulation, requirements, workflows and tools in place
  • Web UX/UI optimisation and screen mock-up skills, workflow modeling (but no true graphic design skills required)
  • A genuine interest in process optimisation using digital channels
  • A good technical understanding of modern IT architectures, applications, APIs
  • Solid writing skills across a variety of formats
  • Desire to work in a fast-paced start-up company
  • Bachelor’s or Master’s degree, in Information Technology/Computer Science, Engineering or an or equivalent experience (no programming skills required)

In return you will get…

  • A job with us! 
  • An attractive salary package that matches with your role and responsibilities
  • Flexible working hours with work from home opportunity
  • The opportunity to be part of a multicultural and startup-minded team
  • A nice place to work: spacious and modern offices located close to Luxembourg-City with easy access by bus or car


Open position


June 20, 2019


Open position