The POSITION: We’re looking for a talented Customer Success Specialist who wants to help accelerate our growth while creating highly secure leading-edge financial services products for a wide range of local and international customers. He/she will play a key role in driving customer success, retention, and satisfaction. He/she provides thought leadership and actionable recommendations to ensure customers take full advantage of Finologee’s portfolio and product capabilities. He/she is passionate about building customer relationships and embodies our core values. You must have a passion & enthusiasm for customer success. You should have experience working with high-touch enterprise accounts with a background in identifying, delivering solutions and value to a customer. You should have excellent analytical & problem-solving skills such as an effective communication to provide quick resolution to problems and the ability to create and deliver high-touch success, communication plans and reports.